Things you can actually do
11 practices, pulled out of the essays and set down on their own.
Middle Way Management is a practice before it is a position, and a practice has to have a “how”. These are the concrete moves described across the essays — what to do, in his words, with the essay each one came from.
Nothing here has been invented or improved upon. Where he does not give a step, none has been supplied.
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Mindful breathing
Two phrases, one on the in-breath and one on the out-breath.
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Clarifying questions
Non-confrontational, seeking information only.
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Breathing on a quality
Sit with the breath first, then hold one quality on each breath.
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Anchoring a calm association
A calm state you condition in advance, triggered by a pinch of your own hand.
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Answering a criticism
Stop talking, wait, then ask what behavior they saw.
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Early-day reflection
Look back at the day so far, then picture the rest of it.
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Reflective thought
Ten minutes in a quiet place, booked on the calendar as a meeting.
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What sort of person am I?
The question you ask yourself before the decision, in place of asking about rules or consequences.
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Declining a request
Saying no when the person being asked is already loaded, including when that person is you.
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The Magic Mirror
When a colleague irritates you, the irritation is information about you.
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Creative tension
The stress is the distance between where you are and where you want to be.